Shipping and Returns

RETURNS

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Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. We do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
* Gift cards
* Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.To return your product, you should mail your product to: 2638 W22 AVE Vancouver, BC, V6L 1M2, Canada.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

SHIPPING

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CANADA: Standard - 3 to 5 Business Days, Express - 2 to 3 Business Days

USA: Standard - 6 to 8 Business Days, Expedited - 4 to 5 Business Days, Express - 2 to 3 Business Days

Depending on where you live, the time it may take for your product to reach you, may vary.